EddieJayonCrypto
24 Feb 25
JPMorgan Chase is reportedly refusing to cover losses for a customer who lost her life savings to a fraudster. Former policewoman Courtney White lost $87,000 to a thief who impersonated her and made daily withdrawals from her JPMorgan Chase account. Despite having no debit cards or checks, the imper...
JPMorgan Chase is reportedly refusing to cover losses for a customer who lost her life savings to a fraudster. Former policewoman Courtney White lost $87,000 to a thief who impersonated her and made daily withdrawals from her JPMorgan Chase account. Despite having no debit cards or checks, the impersonator emptied her account in person at various branches. White says JPMorgan denied her reimbursement claims, stating she failed to report the fraud within 30 days of receiving her bank statement.
JPMorgan emphasized the importance of reviewing monthly statements and setting up account alerts for security. The bank also stated they would cooperate with any investigation and that they only keep surveillance footage for a certain amount of time.
Former policewoman Courtney White says she lost $87,000 to a thief who impersonated her and made withdrawals from her JPMorgan Chase account to the tune of thousands of dollars per day. White says she had no idea that someone was taking money out of her account until she received an “insufficient funds” alert, prompting her to check her account balance months after the thief began looting her funds.
White says she abruptly reported the theft to the police and filed reimbursement claims with JPMorgan. But the lender denied her claims, saying that she failed to report the fraud within 30 days of receiving her bank statement. JPMorgan also highlighted the importance of reviewing monthly statements and setting up account alerts for security. White also says JPMorgan won’t provide surveillance footage that could help identify the impersonator, and the bank says it only keeps video recordings for a certain amount of time.